The Brave Rooster
 Call us: 540-309-4656

                         Questions You May Have For Us 
1. Q:  Is each order insured when shipped?
    A:  Yes, each order will be insured for the purchase amount.

2.  Q:  What vendors do you use for shipping?
     A:  We will use UPS, FedEx, and USPS for most items.  For large and very heavy items, we reserve the right to use a private carrier.

3.  Q:  What form of payment do you accept?
     A:  We accept VISA, Mastercard, and Discover.  We also accept certified or cashier's checks as well as personal checks.  Please note that payment by personal check will delay shipping of your purchase as the check MUST clear the bank prior to shipping.

4.  Q:  Do you take items on consignment?
     A:  No, not at this time.

5.  Q:  Do you purchase antiques or estates?
      A:  We do NOT purchase entire estates; however, if you have an item you are wishing to sell and are in
 the local area, call us  and we will make arrangements to come look at it and make an offer if it is something 
in which we are interested.  

6.  Q:  Do you offer appraisals?
     A:  No, we are not qualified appraisal experts.

7.  Q:  Do you accept layaway?     
     A:  No, not at this time.

8.  Q:  Do you accept offers on items instead of purchasing them outright?
     A:  No, we are not accepting bids on items.  We will, however, run sales on an as needed basis.

9.  Q:  Is your site encrypted for secure online payment?
     A:  Yes, our site is fully encrypted with a SSL layer.  Your security, as well as ours, is a top priority here at 
The Brave Rooster.

10.  Q:  Do you have a return policy?
        A:  Yes, please see our fully outlined return policy under "returns" at the top of the page.